Power to the W Club Members! In an attempt to order the remaining Poppy gift sets, collectors (not just from the W Club) charged onto the Doll's Magazine website at precisely Noon CST. Almost immediately, the site crashed and stayed crashed for several hours.
People have been leaving comments; here are several:
-I too tried for two hours and even spoke to someone on the phone and was never able to get on to the site.
-I would like to thank Dolls Magazine for this wonderful opportunity I was given not being able to buy anything, it was magical and I am grateful.
-I've also been at working trying to order since 1PM EST time
which is noon CST. Either I get under maintentance or overloaded.
-Poorly handled. Why offer something for sale if the website to order it can't be used? Now it's sold out? Ridiculous. I'm extremely disappointed in the whole thing. I won't be back here for any more offers.
-sorry, but the link to WClub members never got online and the doll is sold out? how can that be possible? I heard you took some emails here in this page. it NOT FAIR AT ALL as it was not addressed to all members and once this site is open to the public, anyone could have purchased the doll. please revise it and open the opportunity to ALL MEMBERS to purchase the 60 dolls left to make this thing right.
-This was so poorly handled, it's a disgrace. I wasted two hours on your stupid site waiting for your stupid link to come active, and then you sneakily put up a note to let people know that they can email their order! WTF? What about the rest of us who were using the link YOU provided for us. I will never read your magazine again.
The liaisons had previously posted that they have nothing to do with how Dolls will be selling the remaining sets. They are a separate entity. So why did the W Club offer any for sale at all? Did Dolls magazine think they wouldn't be able to sell the giftsets. I'm perplexed.
This happens over and over when an outside source sells - except Bergdorf Goodman. That worked seamlessly.
No comments:
Post a Comment